Telecom & Technology

Protecting margins and optimizing cash flows while navigating emerging competition, shifting market dynamics and executing 5G & fiber investments
Telecom operators hold a unique advantage with their strong customer relationships, built on innovative services, advanced technology, and robust infrastructure. To stay ahead, this relationship must evolve from merely providing services to actively enhancing and simplifying customers’ lives, fostering deeper connections and long-term loyalty.

Ingenio, a trusted advisor of telco's

At Ingenio, we bring unparalleled expertise to the telecom sector, having built brands and operators from the ground up. Our team excels in developing and implementing impactful strategies for both B2C and B2B segments, with a sharp focus on value creation and maximizing results with limited resources. We’ve supported operators and private equity firms in transformative deals, leveraging our deep commercial acumen to drive growth and profitability. Whether navigating complex market dynamics or identifying untapped opportunities, Ingenio is your trusted partner in achieving sustainable success in the fast-evolving telecom industry.

Top line growth

Unlocking revenue growth with bold strategies and transformative insights.

B2C growth strategy

We accelerate your B2C growth by crafting and executing customer oriented strategies that address evolving consumer needs, reduce churn, improve retention whilst leveraging new business models and technologies.

B2B growth strategy

Enhancing B2B growth by tailoring strategies according to the need of each industry and size of business to acquire new customers, retain existing ones, upsell services and cross-sell adjacent offerings like security and IT whilst leveraging new business models and technologies.

Challenger strategy

Our challenger DNA drives us. From building a brand to 8 million postpaid subscribers against Europe’s largest telco incumbents, we’ve mastered rapid growth with minimal resources. We also excel in navigating complex competitive dynamics, where fiber and legacy networks create asymmetries, and servcos adapt to new models.

Monetize fiber

Monetizing fiber investments is crucial for strong returns on heavy CAPEX. Our innovative  commercial models boost penetration at accelerated pace and extend market reach  through partnerships, targeting complementary segments. Operating at a granular level, our approach aligns targeted initiatives with network deployment for optimal results.

Wholesale strategy

MVNOs address specific market segments with tailored needs but face margin pressures from declining prices and rising data costs. Ingenio enhances MVNO financial performance by leveraging digitalization in product development, sales, churn management and customer care. We’ve also supported major European MVNOs in wholesale negotiations, boosting margins and transitioning to full MVNO for greater cost control and flexibility.

Bottom line enhancement

Deliver sustainable and profitable growth

Leverage digitisalisation

With experience launching and supporting digital-only operators, we excel at acquiring, retaining, and serving customers in fully digital environments while balancing efficiency with the demand for human interaction. By leveraging advanced technologies, we’ve developed cost-efficient back-office solutions that enhance customer experiences and improve margins.

Customer lifetime value

Increased price competition combined with an accelerating in network investments are challenging operators margins and increases the need to improve the ROI of commercial investments. Our customer life time concepts focuses on alinging customer investments and go-to-market strategies with the value created by a specific segment

Corporate development

Accelerated & transformative growth

M&A services

Ingenio has helped telcos achieve growth through strategic M&A, handling initiation, planning, due diligence, valuation, negotiations and integration. We enable operators to expand capabilities, enter new markets and enhance competitiveness in a fast-changing industry.

New business development

We help telco’s seize growth opportunities without disrupting operations. From identifying new revenue streams to launching products and entering markets, we provide services including market analysis, sales strategies, organizational setup and financing—guiding your unique growth journey with expertise.

Smart partnerships

With deep experience in partnerships to accelerate demand aggregation, we understand the multiplying power of a portfolio of strategic relationships. We have built some of Europe’s most successful commercial partnerships for years – and see compelling opportunities to do so today – with new business models that extend towards adjacent markets. By introducing game-changing economics, we create and share value for all.

A snapshot of our customers

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We are eager to hear your challenges and keen to brainstorm with you.

 No pitch, no strings attached.